Last Updated: Aug 22, 2015

Your privacy matters to HeyOuts, regardless of if you’re on the workout floor or behind a screen or in-between. This privacy statement describes how HeyOuts collect and use the personal information you provide in our app “HeyOuts”. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. If you do not agree to this Privacy Policy, do not use any of our Services or give us any of your information.


We collect the following personal information from You if You choose to become a Member and register with us:

– Contact Information such as name, email address, and if you choose, phone number

– Unique Identifiers such as user name, account number, password

– Demographic information such as age, education, gender, interests and location

HeyOuts only uses and discloses your personal information if it helps us facilitate your needs, improve our products and services, meet legal and regulatory requirements, or — to the limited extent possible — manage our internal business operations.  Additionally, if there are any disclosure or use restrictions in your consent to the collection of your personal information, HeyOuts will abide by those restrictions (subject to the consent exceptions listed below).


Whereas HeyOuts do provide payments via the app, we don’t collect your billing information, such as credit card number and billing address. All of this information is handled privately and securely by our payment provider Braintree Payments, used by companies such as Uber and Airbnb. To read up more on Braintree, check them out here!

We use this information to fulfil your order, serve your immediate booking-related needs before, during and after bookings, and communicate our own and our partners offers via our own direct channels, which primarily include email, SMS and in-app communication.


Sometimes, it might be necessary for you to update your personal information HeyOuts has on file. For example, if you change your e-mail address, you can do so by logging into your account with HeyOuts and changing the information yourself.  Due to the way in which certain information is stored, it is not possible for you to obtain access to or change the statistical information that HeyOuts stores pertaining to you, such as the which workouts you have attended and when. In order to eliminate such information, the user may either delete their account or, to the extent HeyOuts can manage, contact HeyOuts to apply for such change. 


We don’t give away any of your contact details to partners, studios or other third parties. However, in order for fitness providers to identify you as a participant of the class, they do receive a copy of your name, your photo, and whether you’ve visited them before through HeyOuts.


A cookie is not just one of our favourite meals (yes, meals) but also a thing in your computer. When visiting our website, we use third-party solutions to place cookies on your computer to collect non-personally identifiable information in order to compile aggregated statistics for us about visitors to our website.


HeyOuts may offer publicly accessible blogs or community forums or other ways to permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others may reproduce, publish, distribute or otherwise use User Content, pictures or information from workouts or events, online or offline in any media or format (currently existing or hereafter developed). Others may have access to this User Content and may have the ability to share it with third parties across the Internet. You should be aware that any User Content you provide in these areas may be read, collected, and use by others who access them.

To request removal of your User Content from our blog or community forum or similar features, contact us through hey (at) In some cases, we may not be able to remove your User content, in which case we will let you know if we are unable to do so and why.


We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

This privacy policy supplements any agreements you already have with HeyOuts Sweden AB, such as your User Agreement, website terms and conditions, and any other software license agreement. Our privacy policy does not replace the terms of those agreements. By agreeing to those terms and using HeyOuts’ website, products, software and services, you are consenting to the collection and use of your personal information by HeyOuts Sweden AB. in accordance with this privacy policy.


If you have any questions about these Terms or any App Store Sourced Application, please contact HeyOuts at hey (at)